This post is about 7 Unexpected Differences Between Full-Service and Low-Cost Carriers You May Not Know About.
The aviation industry is full of nuances that the average traveler may not be aware of. One of the main distinctions is between full-service carriers (FSCs) and low-cost carriers (LCCs). But there is more to this difference than just the price tag. Let’s delve into some unexpected differences that even seasoned travelers might find surprising.
1. Fleet Size and Age:
Full-service carriers often have larger and newer fleets compared to low-cost carriers. Newer aircraft offer better fuel efficiency and comfort, which is aligned with the premium service that full-service carriers aim to provide. However, many low cost carriers are now able to afford to convert their fleet to newer aircraft. This is due to the success of the low-cost carrier business model and the ability to capture a bigger chunk of the market share coupled with a constant improvement in service and value provided. The revenue mechanics behind airlines are coplicated and can only be explained in a multi series post. Would you like to know more? Leave a comment below!
2. Route Network:
Full-service carriers usually have extensive global route networks, including long-haul flights and connections to smaller cities. In contrast, low-cost carriers tend to focus on short to medium-haul routes and often fly to secondary airports to save on costs. However, I'd also argue that these secondary airport routes provide better connectivity for travelers. Allow me to break it down for y'all:
Imagine having to fly one point to the other within a 4-hour flight time radius. Say, from Bangkok to Kuala Lumpur. You're flying because your final destination would be to Kota Kinabalu as you're on a nice family vacation to enjoy nature, the beaches, and great food! Naturally, you would choose an LCC as there's already that easy option of connectivity at a largely reduced price. Again, there are so much more to this so you've got to tell us if you want to learn more about this in the comments below.
3. Onboard Services:
Full-service carriers offer complimentary meals, beverages, and in-flight entertainment. Low-cost carriers, on the other hand, usually charge for these services. To get a better idea, those items listed above are called "ancillaries". What differentiates a FSC and an LLC is this fundamental question: Do people want to pay more for something they most often don't need"? That's why those items listed above are items for sale as most people would rather pay a low fare to get from one point to another with an option to add on ancillaries they need and still have it cost less then flying on an FSC.
4. Loyalty Programs:
Full-service carriers often have robust loyalty programs that allow passengers to accumulate miles and enjoy perks like priority boarding, extra baggage allowance, and lounge access. Low-cost carriers typically have less generous loyalty programs or may not offer one at all. However, we've seen a few LCCs implementing loyalty programs too.
5. Interlining and Code-sharing:
Full-service carriers often participate in alliances, interline agreements, and code-sharing, which allows passengers to book connecting flights on different airlines with a single ticket. Low-cost carriers usually do not have such partnerships, and passengers need to book separate tickets for connecting flights. Unless, the airline themselves offer connecting flights. Otherwise, LCCs typically aren't a participant of any airline alliance. An exception I can think of would be Scoot and their partnership with Star Alliance through Singapore Airlines.
6. Baggage Policy:
Low-cost carriers often have strict baggage policies and charge for checked baggage, while full-service carriers usually include at least one piece of checked baggage in the ticket price. These baggage policies also fall under ancillaries. LCCs typically offer a carry on bag for free under 7kgs or 15lbs. Any bags after would be charged by weight class. Anything after a certain weight class would be classified oversized and will be charged a fixed fee per bag.
7. Ticket Flexibility: Full-service carriers usually offer more flexible tickets, allowing changes and cancellations with lower fees or sometimes for free. Low-cost carriers typically charge high fees for any changes or sometimes do not allow them at all. This really depends, again, on their revenue strategy (which, if you really want to know more, let me know in the comments below).
Conclusion:
Understanding the differences between full-service and low-cost carriers can help you make an informed decision when booking your next flight. While the price might be the most apparent difference, various other factors, like route network, onboard services, and ticket flexibility, can significantly impact your travel experience. Our personal recommendation? See in the comments below :)